The UserTesting App
The industry standard for app and website testing.
Role Lead UX and visual designer, working with engineers and project manager Skills Prototyping, research, information architecture, visual design, motion design Timeline 1 year, 2014–2015
UserTesting helps companies eliminate bad user experiences. Drawing from its panel of 30,000+ paid testers, UserTesting records users’ reactions to client products, providing powerful proof of actual user experiences.
Challenge: UserTesting had always used a desktop-based testing software. With the rise of mobile devices, I was asked to create a mobile testing app, using the phone’s built-in camera, screen, and voice recorder. This involved navigating a complex set of requirements from testers, clients, and engineering.
Outcome: The app was a huge success. Testers and clients greatly preferred the mobile version of the testing software, and UserTesting saved thousands of dollars through lower camera and shipping costs.